Satisfaction guarantee

We want your order to arrive right

If a shipped order is delayed, damaged, missing items, or arrives in a condition that does not meet expectations, contact us so we can review and help resolve it.

What to do

Text/call 469-644-4086 with your order number, photos if available, and a short note about the issue.

How we review

We review the order, tracking, and product condition, then help with the appropriate next step such as reship or other support when appropriate.

Keep it clear

This page gives the public explanation behind the 100% satisfaction guarantee shown on the order page.